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Customer Support

Yorktel’s goal is to provide exceptional customer service end-to-end and our Video Network Operations Centre is staffed with highly trained individuals in order that we can exceed your support expectations.  Every customer and application is unique and with this in mind we have a range of support options available.

Should you encounter any technical issues or have any support related queries, please do not hesitate to contact us and we can get you back on track.

Yorktel EMEA Video Network Operations Centre (VNOC)

If your organisation was issued a dedicated customer service phone number, it is recommended to use this number.

Information To Have On Hand Prior To Calling:

  • Room ID
  • Serial number(s) of equipment requiring support


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The Yorktel Experience

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