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Professional Services

The complexities involved in deploying a Unified Communication and Collaboration programme – applications and devices, greater workforce mobility, remote workers and user demands – can quickly overwhelm your business. And once you start incorporating presence, chat, voice, video, and mobile capabilities into your network, the technical demands can quickly outstrip the capabilities of your internal team.

At Yorktel, we’re experts in providing strategic, architectural, operational, and implementation planning related to your enterprise communications.

Regardless of their skillset, we give you one guarantee – our consultants will work side by side with your team to align your unified communication strategies with your goals and objectives, and provide you with the consulting and training you need to achieve higher overall performance.

Yorktel Professional Consulting

Roadmap and Strategic Planning

Strategic planning includes advisory services that help you assess your network requirements and formulate system implementation plans.

Architecture Layout and Design

By combining our knowledge of emerging collaboration technologies with your strategic plans, we layout and design a complete solution architecture for your business.

Operational Assessment and Execution

To guarantee success, we test operational pieces before roll-out. Benchmarking includes services that assess the operating efficiency and capacity of your network environment.

Training and Adoption

End User Adoption Training

The goal of this training is to ensure that you and your end users know how to schedule video calls and engage with our Video Network Operations Centre (VNOC) to effectively leverage video within your environment. Our goal is to improve your experience with video and increase utilisation.

Ongoing Training Services

Turnover in an organisation is a guarantee. if you would like training to become a regular part of your service delivery, we can arrange to conduct these sessions monthly. quarterly or annually, depending on your requirements.



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The Yorktel Experience

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