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Collaboration Services

An increasingly mobile workforce embracing BYOD has created a complex environment of disparate devices trying to connect using multiple networks and protocols. Yorktel’s collaboration services and cloud hosted infrastructure assure that all of your equipment is interoperable and eases the conferencing experience. Our solutions, professional expertise and global infrastructure will ensure you get the support and services you need to have a world class videoconferencing programme.

Cloud Hosted Infrastructure

Yorktel provides a cloud hosted infrastructure solution that supports your multipoint videoconferencing requirements without the expense of purchasing, maintaining and managing costly video infrastructure.

Affordable
We help you eliminate expensive capital expenditures (CAPEX) for your videoconferencing.

Interoperable
We enable multiple levels of connectivity ranging from standard H.323/SIP video conferencing rooms, desktop and mobile conferencing clients to Lync Federation and telepresence systems. We fully support Microsoft Lync and Office 365 integration. Any Microsoft Lync client, including those using enterprise on-premise Lync server or Microsoft Office 365, can use our service to connect to other standards-based videoconferencing systems.

Measurable
Our service provides real-time metrics to measure conference room usage and overall video programme success via our Customer Web Portal, making it easier to track your ROI.

Scalable
We incorporate a best-in-class network and video bridging infrastructure, located in secure data centres in Europe, North America and Asia.

Conferencing Support

Our Video Network Operations Centre (VNOC) service will ensure that your videoconferencing meetings are always connected on time and that the technology becomes virtually transparent to the meeting participants. Our fully managed service includes call scheduling and reservation services, call launching and termination, proactive remote monitoring, and active web reporting to ensure flawless operation.

Multi-Point Bridging

Our self-service and Yorktel assisted cloud bridging services are designed to support equipment from the industry’s leading manufacturers, including Polycom, Cisco, Vidyo, Avaya, Tandberg, and Microsoft Lync. We also support web-based video conferencing apps such as Pexip and Acano.

 

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The Yorktel Experience

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