Recognising that visual communication is critical to the efficiency of your company, Yorktel provides a “White Glove” concierge option as part of our Total Managed Conferencing Services (TMCS). With our staff on your premises, your teams can focus on their strategy while we take care of the technology. Our services combine all aspects of on-site and remote conferencing with collaboration support seamlessly, integrated into the uniqueness of your environment.
Scheduling and Planning
- Support, coordination, and management for planning meetings and events
- Domestic and international placements
- Centralised scheduling tools integrated into your existing calendaring system
- Room conflict management
- Customised confirmation communications
Training and Usage
- Enhanced training for end-users on collaboration technologies
- Real-time forward-looking daily schedule reports
- Usage and metrics reports
- Asset management of equipment
- 24/7 live agent support
- Immediate in-room technical assistance during meetings as needed
- Immediate incident management and escalation of on-site technology concerns
- On-site maintenance for decreased incident time-to-resolve from one support staff member to many, we can provide short or long term resources, both temporary and permanent.
From Project Management and Network Architecture design to daily AV set-up, our certified experts keep your operations running smoothly.
Positions we offer: